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Prume One

An on-demand household-services marketplace that turns an informal, uncertain booking process into a structured experience with clear pricing, provider info, status, and payment.

Industry
Services Marketplace
Project type
Mobile App · Service Marketplace
Services
Product strategy, UX/UI design, Design system, Frontend development, Backend / platform architecture, QA, Launch support
Technology
React Native, NestJS, PostgreSQL, Stripe Connect, Google Maps
Two iPhones showing Prume One, the welcome map screen inviting the customer to enter a service, and a Successfully Booked confirmation over the list of provider offers.
Overview

Prume One is an on-demand household-services marketplace connecting customers with local professionals. Devket approached it as a connected product experience rather than a collection of isolated screens.

Challenge

Finding local service providers often involves uncertain pricing, slow responses, limited information, and informal payment arrangements. The platform needed to create trust while preserving speed.

Both sides needed confidence, customers in the price and provider, providers in getting paid, without adding friction that slows an on-demand booking.

Devket’s role
Product strategyUX/UI designDesign systemFrontend developmentBackend / platform architectureQALaunch support
Solution

Devket created a guided marketplace flow where customers select a service, compare professionals, review ratings, choose an offer, track arrival, and pay with visible confirmation at every stage.

Compare with confidence

Provider profiles, ratings, and price comparison remove guesswork.

Visible progress

Booking confirmation and arrival status keep customers informed.

Trusted payment

Card and cash-on-delivery with OTP verification protect both sides.

Fast but safe

Guided steps add trust without slowing an on-demand booking.

Product experience

Inside the product

Find and Compare Professionals on PrumeOne, a three-stage board covering understand key benefits, find professionals on the map, and compare and book.

Choose a service

Service categories and provider profiles with ratings let customers compare professionals and prices upfront, so the decision is made on information rather than guesswork.

Twelve Prume One screens covering onboarding, map search, service autocomplete, provider list with ratings and prices, booking confirmation, live arrival tracking, and the rate-and-pay summary.

Book and track

Offer selection, booking confirmation, and live arrival status make the on-demand flow transparent from the first tap to the professional reaching the door.

Three Prume One screens, the OTP waiting state with Complete Payment, the map showing the partner has reached the doorstep, and the Easy Payment screen.

Pay and verify

Card payments, cash on delivery, and OTP verification close the loop with confidence for both sides, with the arrival, verification, and payment steps kept visually distinct.

The Prume One track, verify, and pay sequence, partner arrival on the map, OTP verification with a numeric keypad, and the secure payment-method choice.

A seamless three-step close

Track, verify, and pay are treated as one continuous sequence rather than separate tasks, so the handover from arrival to payment needs no explanation.

Prume One brand splash, the On Your Door-Step onboarding illustration, the payment screen with saved cards and Pay by COD, the login screen, and service search.

Payment methods and account

Saved cards, new card entry, cash on delivery, and phone-number login sit alongside the branded onboarding so returning customers can pay without re-entering details.

Key features

What makes it work

Service categories

Clear entry points to every household need.

Provider profiles

Ratings and reviews that build trust.

Price comparison

Transparent, comparable pricing up front.

Arrival status

Live tracking removes uncertainty.

Flexible payment

Card, cash on delivery, and OTP verification.

Cancellation

Clear, fair handling of changes.

Technology

The stack behind it

Experience
React Native
Application
NestJSNode.js
Data
PostgreSQL
Integrations
Stripe ConnectGoogle MapsTwilio
Infrastructure
AWS
Outcome

What changed

An informal process turned into a structured marketplace
Clearer pricing and provider information
Visible status from booking to arrival
Trusted payment for both sides
Verification that protects the transaction
A scalable services platform
The full story

Go deeper in this case study

Open the full document to read the detailed process, screens, and decisions behind Prume One.

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